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SOA user stories provide practical advice

Our top five user stories provide practical advice for doing SOA from the IT professionals who implement it.

While analysts and consultants can provide some guidance, the best advice about SOA comes the IT professionals who implement it. Our top five user stories reveal how SOA can address challenges in your organization.

SOA user story: San Francisco uses software to cut sewer-grid loss
The San Francisco Public Utilities commission has worked to integrate Geographic Information System data with IBM Maximo asset manager software. Payback came in many ways, including the closing of an iron scavenging operation that preyed on city sewer grates.

U.S. Coast Guard adopts SOA and ESB to better track ships at sea
The U.S. Coast Guard began to implement a service-oriented architecture (SOA) in 2007 as a means to upgrade legacy systems operation. In 2009 the USCG began to create systems with its new enterprise service bus (ESB), which it uses to track ships in coastal waters. The USCG ESB implementation is one of the largest in the world.

"SOA is working" for Edinburgh financial company
Standard Life was able to achieve cost savings through software re-use and faster time to market for innovative end-user applications as a result of a 10-plus-year effort. Russel Irwin, Group Technology Director for Standard Life, described how his company used SOA to realize these benefits at IBM's Impact Smart SOA Conference 2009 in Las Vegas.

With BPM software, salon chain trims its overhead
When Great Clips, a chain of nearly 2,800 salons, started to run into organizational difficulties from growth and restrained data availability, it turned to business process management (BPM) to sort things out. They used Metastorm BPM software because of its features for handling long-term, ongoing processes.

Pfizer using enterprise mashups to speed deployment
Pharmaceutical giant Pfizer has been using SOA and mashups to help bring products to market since about 2005. Getting developers to embrace mashups required a shift in culture. In an industry so rooted in scientific research, employees can get very attached to the data they generate. A cultural shift toward open data sharing had to take place.

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