NSite Inc. of Pleasanton, Calif. announced last week the availability of NSite 4.0, its hosted business process management software.
Already available to existing customers since Oct. 4, the update was unveiled last week at the Salesforce user conference, Dreamforce. There nsite also debuted integration with the Web services component of Salesforce.com.
The vendor also announced a new deal where IBM Corp. will serve as its Web hosting partner.
In version 4.0, updates have been made to the product's self-learning routing engine and a mynsite page has been added, giving users a customized look at their process routing, both in progress and completed.
Enterprises can use the engine to automate regular human-centric business processes, said Rosie Hausler, vice president of marketing. The engine creates a smart form from any form currently used in a business processes and captures those deals in a database.
Version 4.0 has also added the ability to mix sequential and parallel routing, Hausler said.
"If you have a process that requires two or three people to approve it first, then sequentially send it out, you can do that," Hausler said. "You can also now give processes a time deadline. Unlike before when everyone in a process flow had the same deadline, now you can individualize it. You can also get granular with reporting. For example, if there's a problem with one person, it shows up. There's a lot of flexibility within the routing capability."
Also featured is a Directed Notes capability which allows users to send notes to only certain people involved in a business process, unlike earlier versions where all involved received the same notes.
Nsite has also added the ability for a manager to transfer authority to others during absences like vacations.
"We sell a lot of spend-management processes to CFOs and anyone in financial positions doing for example, expense reports and purchase requisitions that are done manually today," Hausler said. "Other area is in sales operations area, with integration with CRM."
Nsite 4.0 is delivered as a service, simplifying deployment for enterprises who don't have to do any coding or modeling. Pricing for v4.0 starts at $400 per month for 10 users and two processes.