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Seven steps to develop an IT service catalog: Template for success


Using a service catalog to aid in IT documentation

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At first glance, creating a service catalog for IT documentation purposes may seem like a simple exercise, but there are a number of things that can bog you down and impact its usefulness. We often get in our own way by trying to do too much and focusing on attractive features that aren't practical.

Stick to these seven steps with discipline and you'll increase your chances of success with creating a service catalog for IT documentation. This IT service catalog template will help you regardless of whether you have a service repository tool or are trying to capture things using Word documents, a wiki, or even Excel.

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