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Ten top iBPM use cases


Unite people with content collaboration tools

Source:  Robert Churchill/Thinkstock

Traditional content collaboration tools create business processes for shared tasks and context. Dynamic content collaboration tools make it easier to bring people into a process at the right time to reduce cognitive overload, while keeping everyone informed. Customer communications through various channels can have legal implications in industries like banking, finance and insurance. Mac McConnell, vice president at Bonitasoft, is seeing organizations use iBPM to identify the best way for coordinating with different workers, customers and regulators involved in a process, and to harmonize communications across these channels.

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What content collaboration tools have you used?
Currently our company uses “Onstream Meetings” to conduct meetings. This works extremely well when we have our team overseas and need to have multiple participants. We also use “Liquid Planner” which does an excellent job managing our busy schedules no matter where we are in the world. We have used “Comidor” in the past but no longer feel that service is right for our business needs.
Thanks for sharing, CCL36744. How has your company's needs changed over the years? You bring up a good point that as time moves on, it's important to evaluate tools and whether they still serve the purpose they were intended to.